Cookie Policy.
Last updated: September 27, 2026
We use a few first-party storage items and no advertising cookies. Essential items keep you signed in and remember your bag; analytics and partner attribution are used only with your permission where the law requires it.
1. What we use
helpcore.ai uses your browser's local and session storage (which the law treats like cookies). We don't use third-party advertising or social tracking, and we don't sell data.
2. The complete list
| Name | Type | Purpose | Duration |
|---|---|---|---|
| hc-auth | Essential | Keeps you signed in to your store account (Supabase session) | Until you sign out |
| hc_cart_v2 | Essential | Your bag when you are not signed in | 30 days |
| hc_consent | Essential | Remembers your privacy choices | Until changed |
| hc_co_draft, hc_settings, hc_catalog, hc_ref_s | Essential | Checkout form draft, cached site settings and prices, partner code for this visit (session storage) | Until the tab is closed |
| hc_vid | Analytics | Pseudonymous visitor identifier | Until you withdraw consent or clear storage |
| hc_sid, hc_sid_t, hc_ctx, hc_utm | Analytics | Current visit and its source (session storage) | 30 minutes of inactivity / tab |
| hc_utm_first | Analytics | The campaign that first brought you | Until you withdraw consent |
| hc_ref | Partner attribution | The partner link you used, so the partner is credited if you buy later | 90 days |
3. Third parties
When you pay, you are on Stripe's secure page, which uses its own cookies for fraud prevention and security under Stripe's policy. The apps (helpfinance.helpcore.ai, helpfreelance.helpcore.ai) use storage on your device to run offline and to keep your data.
4. Your choices
In the EU, UK and Switzerland, analytics and partner attribution stay off until you accept them. Elsewhere they are on by default and you can opt out; we also honour the Global Privacy Control signal. You can change your choice at any time:
You can also clear this site's data from your browser settings (this also empties a guest bag and signs you out).
Contact
Francesca Chimenti, sole proprietorship (impresa individuale) trading as HelpCore.ai · Corigliano-Rossano (CS), Italy · Registered with the Companies Register of Cosenza (Registro Imprese di Cosenza) · VAT ID [P.IVA da inserire] · support@helpcore.ai